Do you have any questions about my services?

Do I need to pay in advance?

Yes.

All sessions must be paid for in advance at the time of booking, unless we have specifically arranged an alternative.

This helps secure your appointment and allows the space to be held just for you.

What is your refund and cancellation policy?

I understand that life happens. If you need to cancel or reschedule, please do so with at least 24 hours notice.

Cancellations made with more than 24 hours notice may be refunded or rescheduled without charge.

No refunds are offered for cancellations made within 24 hours of your scheduled session.

Missed appointments (no-shows) are not eligible for refunds.

This policy supports fairness for both of us and ensures I can offer availability to others who need support.

How do I book a session?

You can book online through the booking system.

You can also email me at any time on: mikejamestarot@gmail.com

What happens if I see you outside of a session?

If we happen to cross paths in public, I will always honour your privacy and keep our professional relationship discreet.

You're welcome to acknowledge me if you feel comfortable, but there’s no pressure.

Please note: I do not discuss personal matters outside of a scheduled session.

What kind of behaviour is expected?

I hold a calm, safe, and respectful space for every client.

In return, I ask that all communication and behaviour remain courteous, appropriate, and respectful of boundaries.

Any inappropriate behaviour will result in termination of services without refund.

What qualifications do you hold?

Enhanced DBS certificate

20+ years’ experience in healthcare, including trauma.

A commitment to my own professional practice through ongoing training and development.

This integrated background supports a grounded, professional, and spiritually attuned approach to your healing journey.

Tell me more about your workshops.

Alongside readings, I also offer workshops and group experiences designed to help people explore intuition, spiritual connection and personal growth in a grounded and supportive way.